Printing
Your information is treated in the strictest of confidence and in line with my Privacy Policy. I pride myself on my customer confidentiality ethic and I DO NOT and WILL NOT pass any information on to a third party, unless required by law.
Different print items can differ slightly when it comes to turnaround. I aim to get a quick turnaround without sacrificing quality. Once you have approved your ‘proof print’ I aim to get your print to you in 5-6 working days, but please allow up to 10 working days for certain items during busier periods. If this is subject to change I will notify you as soon as possible.
Yes, any designs I create will be owned by you. Some companies require permission, or even a charge to use designs they have created – I don’t work this way.
You will have approximately two weeks to approve any artwork I provide. I feel that, after looking at other companies offering similar services to mine, that is ample time to approve any artwork I have provided.
Yes. I keep a secure copy of your print so that when you need more, I can speed up the time it takes as I will already have a pre-approved copy on file.
Web Design
You can have as many or as few as you want. The FREE quote will be worked out based on your particular requirements.
Yes, your website automatically backs up on a fortnightly basis. 3 ‘generations’ of backup are stored before overwriting the oldest copy.
No you’re not. I can offer you any extension you would like (subject to availability). .com, .net, .biz, .org, .uk are some of the better known ones. Please ask if there’s a specific one you would like to choose.
When I quote for your web design, what you see is what you pay. You receive an annual invoice for the renewal of your domain name and your hosting 12 months after completion. If I have provided a rough price I will endeavour to come in below this price. If there are any other charges you will be notified before any work takes place. The only other cost would be a SSL Security Certificate, ensuring your visitors see you as a trusted website.
That’s no problem. I can change any part of your website. Any work carried out after the launch of your site will be invoiced separately.